Taking on Performance Reviews - A Collaborwocky Interview

Deming taught us many years ago that performance appraisals were a hinderance to performance. They create cultures of stress, fear, and inaction—precisely the opposite of their intent. But what would happen if a group of people said, “We would like actionable feedback?” And what would happen if their leadership said, “That sounds like a good idea.”

Tonianne and Jim sit down for a great conversation with a trio from the University of British Columbia (Thushyanthan Amirthalingam, Trevor Alexander, and Adrian Wheeler) who took it upon themselves to help make the performance review system in their part of the University more humane.