Professional and Coaching Services

Unlock Elite Performance with Modus.

See your work, your opportunities, your collaborations, and your success.
Write your awesome label here.

Results You Can Trust

Transforming Work Across Global Organizations from Tech Giants to Public Institutions 

Our proven approach delivers breakthrough performance in organizations including

Built for Independence.
Backed by Experts

Accelerate your success with expert guidance. Work with us, learn with us, then take that competency in-house. 

With Modus Institute’s decades of experience in organizational design, psychology of work, and Lean systems, our expert-led services help teams maximize every feature, optimize every workflow, and achieve breakthrough performance faster.

  • Battle-Tested Transformation: Custom solutions built from hundreds of successful implementations
  • Immediate Impact: Walk away with workflows, practices, and behaviors that deliver from day one
  • Trusted Expertise: Led by the creators of Personal Kanban and 21st century knowledge work tools, with decades of transformation experience
  • Platform Integrations: Expert-crafted systems and visuals optimizing Kanban Zone or your existing tool set
  • Scalable Support: From onboarding to enterprise delivery, evolve at your pace

Your System. Your Services. Your Way.

Your Transformation Blueprint

From Friction to Flow: Your Path to a High-Performance System
We don’t just run workshops, we guide your team through a proven, end-to-end journey that transforms how you work. From identifying key process challenges to building a Kanban system that sustains itself, we walk with you every step of the way.
Write your awesome label here.

Targeted Services for Immediate Impact

Explore our most requested services tailored to work with you or your team's specific needs.

All can be done live or remote / online.

Kanban Fundamentals

Design intuitive boards that balance team capacity, eliminate information overload, and seamlessly transform scattered activities into clear, actionable priorities. Kanban enables smarter, faster decisions at every level of your organization. Kanban from the people who perfected it.

Value Stream Mapping

The foundation of any effective team. Map your work’s true patterns: how value flows, where constraints impact delivery, and where opportunities exist. Use this to design smarter boards that optimize current performance, respond to real needs for improvement, and unlock future potential. Find and fix your real issues, become high performing immediately.

Right Environment Design

Co-create a visual, collaborative, and above all, humane work environment that amplifies visual clarity and strengthens team alignment. Effortlessly turn individual efforts into synchronized, meaningful achievement that drives lasting impact and continuous growth. Make the most of your team.

The Team that Defined Visual Work

Jim Benson and Tonianne DeMaria have helped hundreds of organizations including Spotify, Meta, Turner Construction, J.P. Morgan, and the World Bank create high-performing systems and powerhouse teams rooted in clarity, collaboration, and humane design. They help teams want to work together. 

Award-winning Authors, Sr. Faculty with the Lean Enterprise Institute, and experienced in helping teams on nearly every continent and vertical, we can find the quick wins and build patterns of lasting success.

Jim is the co-creator / co-author of Personal Kanban and a pioneer in collaborative systems design. By integrating visual management with deep systems thinking, he helps global organizations create clarity from complexity. His approach guides Fortune 500 companies and government institutions in building collaborative environments where teams naturally align, adapt, and achieve sustainable results.

Jim Benson

Tonianne is the co-creator / co-author of Personal Kanban and a pioneer in creating humane organizational systems. By integrating Lean and systems thinking, the psychology of work and behavioral economics, she helps organizations create environments where both people and performance flourish. Her approach transforms workplace dynamics, enabling teams to understand, visualize, and improve their work.

Tonianne DeMaria

EXPERIENCE BACKED BY RECOGNITION

Shingo Award

We were honored with a Shingo Research Award for the book Personal Kanban, specifically for creating visual work that helped teams stay aligned, understand their capacity, and schedule meaningful work to be completed with quality.

Who We Help

Let's build your future together, quickly and thoughtfully.

Strategic Leaders

End the need for micromanagement.

You are the new manager, ready to align teams, drive strategy, and deliver results. Our services help  connect the dots between planning and execution with visual systems that scale, so you can stop chasing status updates, suffering through interminable meetings, and start leading with confidence.

Don't empower, build a better system.

Team Leads

Reduce chaos.
Build focus and completion.

You’re in the trenches, balancing everyone else's priorities and keeping your team moving forward. We help you replace chaos with clarity by designing workflows that streamline collaboration, surface risks early, and keep your team proactive, without the need for constant reminders.

Plan and execute with the team, always have buy-in.

Change Agents

Make transformation stick with real behavior change.

You drive change, whether inside your organization or as a consultant. We equip you with the structure, visuals, and practices to not only implement transformation but to embed it into daily behaviors, so the improvements you and the team make today continues to deliver results tomorrow.

Change is always resisted, but people want pain to go away.

Teams and Departments

Coordinate, build your real culture, and deliver reliably.

You are a team, responsible for each other, your shared goals, and juggling multiple priorities while meeting expectations. We will help visualize commitments, manage dependencies, and deliver with confidence. Move from being a collection of busy individuals to a unified force with purpose and predictability.

Be the team you know you can be.
Testimonials

What our past engagements say:

Our time with Modus was the most successful consulting engagement I have ever seen.
SM, COO
Thank you guys for taking a very personal, intimate planning session and helping us translate it into an ongoing way of working that retains its humanity.
DB, Team lead